Question 1

Will you show me how to charge at home?

Accepted Answer

Yes. We'll walk through your home charging setup, explain what your EV can accept, and show you how to plug in, schedule charging, and read the charging screen.

Question 2

What about public charging and road trips?

Accepted Answer

We'll cover how to find chargers, how to use Tesla Superchargers and other fast-charging networks, and what to expect on a longer drive in Minnesota.

Question 3

How far can I actually drive on a full charge?

Accepted Answer

Range depends on speed, weather, hills, and how you use climate controls. We'll explain real-world range, how winter affects it, and how to plan around it.

Question 4

Can you help set up the mobile app?

Accepted Answer

Absolutely. We'll make sure the app is connected, show you the key features, and explain alerts, preconditioning, and remote controls.

Question 5

What happens during the in-vehicle walkthrough?

Accepted Answer

We sit in your EV together, usually at your home or workplace. You ask questions and we demonstrate the features on the actual screen and controls in your car.

Question 6

Is this only for brand-new EVs?

Accepted Answer

No. If electric is new to you, it doesn't matter if your EV is new or used. We'll help you understand what you bought and how to use it.

New EV. Now What?

You Don't Need to Know What to Ask Before We Get There.

We'll Help You Understand:

Common Questions From New EV Owners.

Let's Meet Your New EV.